KPMG
Pension modelling tool
A bespoke iPad interface and responsive site for KPMG's pension calculation services, modelling liabilities, assets, and deficit.
Senior UX Designer
Complex tools rarely fail for lack of data. They fail when people can't see what matters.
I'm Jon — 13+ years designing data-heavy B2B and consumer products, including seven at Google. I lead work on complex workflows and AI-driven insights so expert users can see what matters, act with confidence, and stay in control.
13+ yearsDesigning complex products
7 yearsAt Google
2Google Impact Awards
27Countries I've shipped products into
Selected work
Making complex products clear
Google
Helping engineers find the signal during live production incidents
Password protectedDesign lead for the investigation experience in the tools engineers and SREs use to diagnose live incidents, bringing scattered tools into one workflow and designing AI insights experts can trust.
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Patsnap
Fixing search for an enterprise patent platform
Led UX for search on a B2B platform used by clients including Tesla, Samsung, and General Motors, where search was split across 13 inconsistent products.
Zero-result searches cut from 28% to 14%
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Schibsted
A listing flow that adapts to every seller
Password protectedLed design for the seller experience on a white-label marketplace platform built to unite Schibsted's classifieds businesses in 27 countries.
75% listing completion, at least 30% higher in every market
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KatchUp
Private photo sharing for families and events
Password protectedDesigned a private-by-default photo and video sharing product as the startup's only designer, from concept to launch across iOS, Android, and web.
Launched to 20,000+ users
View with password →Earlier work
Selected projects from my startup and freelance years.
Digi-Log
Art installation
Visitors typed in their name, and it printed everything it could find about them online on one long receipt, showing the digital trail they leave behind. Exhibited at the Oxo gallery in London and other shows.
Watch the video →
Viral Thread
Media creation platform
One of the biggest content creators on Facebook. I worked with the founder on the next evolution of the product, letting users become media creators and curators.
3lancr
Freelancer booking app
An iOS app to streamline finding and booking freelance talent. I was involved from inception through to investment pitches.
About
Simplifying complex systems and workflows
I've led design on investigation tools used during live incidents, enterprise search in dense domains like patents, and marketplace seller journeys at scale — partnering across product, engineering, and design, and building systems others can work in.
I've worked in London, Dublin, San Francisco, New York, Zurich, and with teams across Europe, Asia, and the US — and shipped products into markets worldwide, including a platform used in 27 countries. That mix of places shapes how I approach problems and understand users.
I mentor designers, run cross-disciplinary sprints, and use AI in research, data exploration, and prototyping so teams move faster without giving up expert control.
- Signal over volume — surface what matters at the right time, rather than more of it.
- AI people can trust — insights that show their working and support judgement, not replace it.
- Evidence before opinions — research and data to win alignment, then design the fix.
Experience
Where I've worked
- Google · Senior UX Designer2019 – 2026
- Patsnap · Senior Product Designer2018 – 2019
- Schibsted · Senior Product Designer2016 – 2018
- KatchUp · Product Designer2014 – 2015
- Freelance · Product Designer2013 – 2016
Freelance clients included KPMG, Canon, First Group, Jungle Creations, Iveco Trucks, SBC Systems, Link West, and Thorn Lighting.
Contact
Let's talk
Get in touch about a role, or to request the password for my protected case studies.